Web Services Request Process

Requesting services from the Arts & Sciences Communications Web Team is as easy as clicking "Contact us" at the bottom of any A&S webpage. Using this method gives us the most information possible so that we can better serve you.

The request management system

Once you fill out the "Contact Us" form, your request is now in our issue tracking software where the entire A&S Communications Web Team can assist with your request.

Our promise of service to you

We will review your report as soon as possible and help you within one business day. You will receive another automated email message when the issue is resolved.

In the meantime, if we need more information, or if the issue cannot be resolved within one business day, we will contact you with questions or an update at the email address you provide through the "Contact Us" form.

What is a request?

• Updating existing content which is contained in one webpage
• Fixing broken links
• Updating information, deadlines, contact information, etc.
• Updating an element of a stylesheet
• Comments and feedback
• Any update not accessible by a content editor