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A&S Contribute:
Frequently Asked Questions (FAQ)

A&S Communications uses Adobe Contribute for content editors to edit webpages on the Arts & Sciences website. Contribute is a program that allows users to quickly and easily make updates to webpages or create new ones.

How do I get a copy of Contribute?

To purchase Contribute software use one of these methods:

Method A (recommended):

  1. Download Adobe Contribute for Windows or Download Adobe Contribute for MAC OS.
  2. Install trial version of Contribute on your computer at any time. There is a trial period of a couple of weeks that lets you use the software immediately.
  3. E-mail Cavalier Computers and purchase a Contribute license using your departmental PTAO (Cost ~$40 per license). They'll e-mail you the license.

Method B:

Purchase Contribute in person from Cavalier Computers store which is located above the Central Grounds Parking Garage. Bring your PTAO. Call (434) 924-3475 for prices.

Method C:

Purchase directly from Adobe online using your purchasing card (Cost ~ $169, $79 upgrade).

How do I install the Contribute software? (installation guide)

Follow the instructions in the Contribute Installation Guide. If you are experiencing problems downloading the Contribute software, please contact your LSP.

How do I find out which version of Contribute I have?

To find out which version of Contribute you are currently using, follow these steps

Mac users

    1. Open Contribute.
    2. Go to the "Contribute" menu item.
    3. Select "About Contribute."
    4. A box will open with your version information in it.

PC users

    1. Open Contribute.
    2. Go to the Help menu.
    3. Click on "About Contribute."
    4. A box will open with your version information in it.

What version of Contribute does A&S Communications support?

A&S Communications provides support for Contribute CS3. Currently the Arts & Sciences website community uses Contribute CS3. Prior versions of Contribute work, but have a variety display problems, so we recommend that you upgrade.

How do I set up a Contribute Connection?

Enter "connect:cps.clas.virginia.edu" in the address bar. To see detailed instructions with screenshots, follow the instructions Set up a Contribute Connection.

How do I remove an existing Contribute connection?

If you've used Contribute to edit A&S webpages prior to 2007, you may have an old Contribute connection. Follow the instructions to remove existing Contribute connections and then set up a Contribute connection.

How do I get access to the pages I edit?

Email the URL and request access to the pages you need to edit. You will need an Eservices account. For detailed instructions, complete the steps in " Request permission to edit webpages".

How do I add an email address or a link to another page in Contribute?

To add an email address or link in Contribute, complete the steps in "Add an Email Address or Link in Contribute".

What's the proper way to resize an image in Contribute?

There's more than one way to resize an image within the program, but some methods resize the actual image (therefor reducing download time and bandwidth usage) while others only resize the display of the image. To resize an image correctly, complete the steps in "Resize an Image in Contribute".

What do I need to know about creating new pages on the A&S site?

The page title in the dialog box that pops up should exactly match the text in the title section at the top of the page (i.e. New Page Creation on this page).

Pages should be logically named to reflect their content, and when possible should be no more than 31 characters long, including the .html suffix.

How do I actually create a new page?

  1. Open the site section where you would like to add the new page. Click the “New…” button at the top.
  2. Select the Template which best describes the type of page you would like to create. If it is just a basic web page, choose “yui_contentPage_Basic”

What are my formatting options?

Most of the text within the A&S site is formatted as 'normal'. Sub-categories (such as the questions on this page) should be formatted as Heading 2, which will generate a sub-navigation at the top of the page if there are more than two of them. Heading 3 is available for sub-sub-categories, and Heading 4 for sub-sub-sub-categories. Heading 1 should never be used for anything other than the title region at the top of the page, and it's formatting is applied automatically. Doing so will cause the navigation that is automatically generated based on Heading 1 tags not to work.

Can I use tables?

Use tables only to display data, not as a way to layout images or text on the page (we can help you with that).

When creating tables to lay out data, make sure you use the following settings:

  • Table width: Default width
  • Border thickness: 0 pixels
  • Cell Padding: leave this blank
  • Cell spacing: leave this blank

We have set up style sheets which will automatically “style” your tables, which is why it is important to maintain these settings with all of your tables. If you do not, it could cause the whole layout of your page to break down.

IMPORTANT: Do NOT drag and resize your table in the page, as this will cause the layout of the entire page to break

Set the number of rows and columns that you will need to display your data. Table headers are a great way to label your columns and rows, and should be used when possible.

NOTE: Do not use tables to “lay out” the content on your page unless you are actually going to create a table grid for tabular data. Using this method is outdated and not supported by current or future web standards.

What if I get a message that says the page I want to edit is "checked out"?

If you open a page and get a warning that the page is checked out by a user, contact that user and ask them to log into Contribute and either publish or discard their drafts for that page.

Unless you publish your changes to a page, or discard your draft, the page will remain “checked out” by you.

How do I copy text from a Microsoft Office program (such as Word) into Contribute?

Copy and paste text from Microsoft Word into a text editor such as Notepad or TextEdit, then copy and paste the information from that program into Contribute. Reapply formatting such as h2 styles, lists and links within Contribute so that the page displays properly.

Microsoft Office products carry over invisible formatting information when copy and pasted directly which can display incorrectly when published to the live site.

How do I link to a Word or PDF document in Contribute?

To link to a Word or PDF document in Contribute, complete the steps in " Link to a Word or PDF Document in Contribute.".

Is there anything special I need to know about using Contribute CS3 on a Mac?

There is a bug in Contribute on Macs which disallows using “Shift – Enter” for single line breaks. When you need to create a single spaced line break, go to Insert Menu > Line Break

Is there training available for Contribute?

Training class

In cooperation with the ITC training group, we have developed a 2-hour training class for A&S Contribute users. Email to request training.

Online tutorials

There are a series of training tutorials available within Contribute to help you learn how to edit your web pages. If you are working in Contribute and need assistance, you can use the "How Do I?" feature located in the sidebar.